Walk & Wag - Terms & Conditions

Terms & Conditions
Thank you for choosing my dog walking services. By booking a walk with me, you agree to the following terms and conditions. Please read them carefully before making a booking.
1. Services I Provide
- I offer professional dog walking services including solo walks, group walks, and home visits as described on my website.
- I will always walk and care for your dog in a safe, responsible, and timely manner.
2. Your Responsibilities
- You must provide accurate and up-to-date information about your dog, including their behavior, medical conditions, vaccination status, and emergency contact details.
- All dogs must be fully vaccinated and free from contagious illnesses.
- Please ensure your dog has a safe, well-fitting collar or harness and a secure leash for walks.
3. Bookings and Payments
- Bookings can be made through my website, by phone, or via my social media accounts.
- Payment is required upon completion of each scheduled walk unless we agree otherwise.
- Cancellations made less than 48hours before a scheduled walk may incur a cancellation fee.
4. Safety and Liability
- I will always put your dog’s safety first and take every precaution to avoid injury or loss. However, I cannot be held liable for any unforeseen incidents, including injury, illness, or death, unless caused by my gross negligence.
- I am fully insured for third-party damages and liabilities that may occur while your dog is in my care.
5. Weather and Emergencies
- Walks may be adjusted or rescheduled in extreme weather conditions to protect your dog’s wellbeing.
- In an emergency, I will contact you immediately and, if necessary, take your dog to the nearest veterinarian. Any related costs will be your responsibility.
6. Group Walks
- If your dog is joining a group walk, they must be sociable and non-aggressive with other dogs and people.
- I reserve the right to remove any dog from group walks if their behavior poses a risk to others.
7. Keys and Home Access
- If I need access to your home, you must provide a working key or access code.
- Any keys you provide will be stored securely and labeled anonymously for safety.
8. Changes to These Terms
- I may update these terms and conditions from time to time. Any changes will be posted on my website.
By booking my services, you confirm that you have read, understood, and agree to these terms and conditions.
Ready to book a dog walk?
Contact me now to schedule your furry friend's next adventure!